The New Framework to Run Modern Workplaces
PlaceOps, or Workplace Operations, isa strategic approach that alignsFacilities, HR, and IT teams to run amore effective workplace.
Workplace management, as it exists today, is fundamentally broken.
Flexible work is the norm, employee expectations have dramatically increased, and buildings generate more data than ever before. Workplace teams operate more tools, more complexity, and more chaos than at any moment in history. This has created a model where:
Facilities
owns the space.
HR
owns the people.
IT
owns the tech.
No one
owns the workspace.
Instead of siloed tools and disconnected teams, PlaceOps provides a unified way to run the modern workplace.
PlaceOps is the framework for orchestrating people, space, and technology as one living system.
It unites every component of the workplace (digital and physical) into a single operational layer that delivers efficiency for operators and seamless experiences for everyone inside. Instead of siloed tools and disconnected teams, PlaceOps provides a unified way to run the modern workplace.
Just as DevOps transformed software delivery and RevOps unified go-to-market operations, PlaceOps transforms how physical environments are operated, optimized, and experienced.
PlaceOps Layer Model
The PlaceOps Layer Model defines how modern workplaces should be operated: not as separate systems and teams, but as a unified, intelligent ecosystem. Each layer builds on the others to deliver seamless experiences, efficientoperations, and data-driven decision-making.
Where the workplace becomes a strategic function. The highest layer defines ownership, accountability, and the vision powering work place operations.
Governance & Strategy
Where insights turn into action. This is the brain of the workplace: where all data converges to produce understanding and automation.
Intelligence
Where technologies finally speak the same language. This layer connect severy digital system involved in the workplace.
Systems & Integration
Where processes become orchestrated systems. This layer runs the workflows that keep the workplace functioning reliably and efficiently.
Operational Workflows
Where people interact with the workplace. This is the visible interface of the workplace: everything employees, visitors and teams touch.
Experience
Frequently Asked Questions
What is PlaceOps?
PlaceOps is an operational approach to managing workplaces based on how people actually use them. It
connects space, data, and processes to ensure offices support business needs, employee experience, and
efficiency over time.
Who is PlaceOps for?
PlaceOps is designed for workplace leaders who want to operate their offices more intentionally. It is
especially relevant for organizations with hybrid or flexible work models, but its principles apply to any team
responsible for planning, managing, and evolving physical workspaces, including HR, facilities, operations,
and real estate.
Why do organizations need PlaceOps today?
Workplaces have become more complex. Hybrid work, fluctuating occupancy, and rising real estate costs have made traditional office management less effective. PlaceOps provides a structured approach to aligning space, technology, and people so organizations can make informed decisions, reduce waste, and ensure offices support how teams work today.
How is PlaceOps different from traditional workplace or facilities management?
Traditional workplace management is often static and reactive. PlaceOps is continuous and data informed, focusing on adapting spaces based on real usage rather than fixed assumptions.
How do you implement PlaceOps in an organization?
Implementing PlaceOps starts with understanding how spaces are actually used. This includes defining clear workplace goals, collecting reliable data on occupancy and behavior, and establishing processes to continuously adapt the environment. Technology plays an important role by turning insights into action and supporting day to day workplace operations.
What is the purpose of this platform?
Our goal is to create a community of like-minded individuals who care about improving how workplaces are run. We welcome anyone involved in operating office spaces to share ideas, learn from others, and help shape better workplace experiences.
Where can I learn more about PlaceOps?
You can learn more about PlaceOps principles and companies putting them into action in our free
monthly newsletter.